Travel travails - Ku-Wait airways
I had one of the most unique experiences in all my years of travelling when I used KuWait Airways for my trip to USA this 30 July 2023. Slated to be the ‘world’s most improved airline of 2023’, KuWait airline promised a pleasant travel while I made the booking from Mumbai- JFK- Mumbai, or that is what I assumed from the itinerary. Everything looked good until the airline informed a 3 hour delay in departure from Mumbai. The messaging was done two days in advance and all that meant was a reduced waiting time at KuWait airport. It sounded welcome as the airline confirmed through interactive messaging that the 50 minute break is enough time to change aircrafts. We did not want to leave anything to chance and reached the airport well before the counters opened. Surprise #1 came in the form of an announcement of delay by another 90 minutes which meant that the connecting flight to JFK will fly away before we land at the layover airport. It looked like there were many passengers traveli...